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Cost & Effect: Using Integrated Cost Systems to Drive Profitability and Performance, by Robert S. Kaplan, Robin Cooper
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Two of the most innovative thinkers in the field present a work that represents the single best resource for understanding and implementing activity-based cost management. Kaplan and Cooper reveal that most companies don't know how to measure accurately, influence, or understand the fundamental cost drivers in their businesses. They then provide a detailed and comprehensive blueprint that will enable managers to make better decisions and to promote organizational learning and improvement. Cost and Effect takes the management, finance, and accounting fields to an entirely new level, as the authors demonstrate how the principles of activity-based costing and other advanced cost management techniques, such as target and kaizen costing, can drive business performance. Using lively examples from a variety of leading companies worldwide—including Siemens, Hewlett-Packard, AT&T, the Swedish wire manufacturer Kanthal, Kirin Beer, and Procter & Gamble—they show how to create integrated, knowledge-based systems that provide meaningful information on current and past performance.The innovation systems described in Cost and Effect will help you: determine where improvements in quality, efficiency, and productivity will have the highest payoffs; assist front-line employees in their learning and improvement activities; make better product mix and capital investment decisions; negotiate more effectively on price, product features, quality, delivery, and service to promote win-win relationships with your customers; choose low-cost suppliers who are truly low cost, not just low price; design products and services that meet customers' expectations - and that can be produced and delivered at a profit; and, integrate your activity-based cost system into reporting and budgeting processes to reveal the sources of excess capacity. Everyone involved in running a business—from general managers and strategic planners to financial executives, IT professionals, and operations managers—must read this book to learn how innovative cost and performance measurement systems can enhance their organizational profitability and performance.
- Sales Rank: #270503 in Books
- Brand: Harvard Business Review Press
- Published on: 1997-12-01
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.30" w x 6.60" l, 1.69 pounds
- Binding: Hardcover
- 384 pages
- Great product!
Review
"The authors provide a blueprint that helps managers make better decisions and promote organizational learning and improvement." -- IT Professional, July-August 1999
From the Back Cover
Kaplan and Cooper provide a comprehensive overview of the principles, possible uses, and benefits of activity-based management that will help managers mine its full potential. --Dr. Erwin Schneider, F. Hoffmann-La Roche Ltd.
Kaplan and Cooper present a structured and concise look at the importance of activity- based costing and the position it should take in world-class performance management systems. Cost and Effect will be required reading for all our performance management consultants. --Ralph W. Canter, National Partner in charge of Performance Management, KPMG Peat Marwick LLP
Activity-based costing is a powerful tool that continues progressing under the leadership of its creators, Bob Kaplan and Robin Cooper. Finally, here is the book that brings together all of their ideas for driving improved performance--invaluable information for executives, operations managers, and accountants. --Erik F. Riswick, President, Maplehurst Bakeries, Inc.
The definitive work on activity-based management, Cost and Effect will serve as a blueprint for the next generation of management accounting. --Srikant Datar, Arthur Lowes Dickinson Professor of Business Administration, Harvard Business School
About the Author
Robert S. Kaplan is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is the co-author of The Balanced Scorecard and Relevance Lost and the editor of Measures for Manufacturing Excellence.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Almost perfect
By N. Mozahem
I read this book as part of an MBA module. I didnt know anything about Activity Based Costing at the time and so the book was a little difficult since it was not meant to be an introduction to the subject. After I did some research and became more familiar with the material, I realised how great this book is. I have read it twice. The book is well structured and the authors use plenty of real life case studies. The reason I gave it only 4 stars is that I would have rather seen a large section at the end of the book with more detailed information about the case studies. I read some Harvard case studies that were mentioned in the text and it was really helpful because they put things in perspective. I think the authors should have included two or three case studies with their analysis at the end of the book. Other than that, I dont think that there is a better book about the subject out there.
26 of 29 people found the following review helpful.
Evolving Toward Better Financial Information and Actions!
By Donald Mitchell
Cost & Effect will most appeal to those who have had extended experience with Activity-Based Costing (ABC) or operate in manufacturing industries.
If you are interested in learning more about Activity-Based Costing, this book is not the best choice for you. Professor Kaplan has co-authored books that explore this subject in much greater detail.
Most people set as their initial priority the need to have accurate financial reporting for the entire enterprise. Falling below that level of effectiveness is Stage I in the terms of this book. Once you have that financial reporting done accurately, you are at Stage II. But you know almost nothing about how to manage your costs better. In order to do that, you will need to establish ad hoc financial reporting processes designed to help your organization learn from its experience and identify opportunities for improvement, built around Activity-Based Costing (ABC). ABC is simply a way of more accurately applying overhead costs back to activities and then processes that permits accurately understanding more about which combinations of products and services and customers are profitable and which are not. Then, within each activity, you can also see the inefficiencies in what you are doing that present opportunities for improvement. The book also has a nice discussion of Kaizen costing that is widely used in Japanese companies looking for on-going cost improvements, based on Professor Cooper's research. There are a few case histories to illustrate the principles, but most will find these insufficient to guide them through the process. In other books, Professor Kaplan has pointed out that there is a lot of acquired art in the subject and you probably need help to get it right. I concur. Once you have ABC operating in stand-alone systems, you are at Stage III.
At this point, you will have a financial reporting system that is separate from the ABC system. How do you put them together? That the subject of chapter 14, which is the key value-added part of this book. You will see what the systems architecture and process flow needs to be in order to combine ABC with Enterprise-Wide Systems (EWS) of the sort that many large companies have invested in during recent years. Putting the two together will greatly improve planning, budgeting, design of new products and services, and operational improvements. Chapter 15 expands into the area of how to apply the combined system to budgeting and transfer pricing. Combing ABC and EWS puts you at Stage IV, a level rarely reached today.
The book's main message is that it's a mistake to try to go from Stage II directly to Stage IV. There's a lot of experimentation and mistakes that you can benefit from in an extended Stage III. I agree again, based on my experience with ABC.
The one caution you should have about ABC in this context is that if you are going to radically change your business model every 2-5 years as many companies are, Stage IV is probably unattainable and undesirable. You can't hold back business model innovation for better cost systems. The next business model innovation will probably give you better costs than tweaking the current business model with ABC will.
Seek out the fastest route to progress, and do more of it!
8 of 10 people found the following review helpful.
BEST ANALYSIS OF ACTIVITY BASED COSTING AND HOW TO GUIDE
By Denis Benchimol Minev
Kaplan and Cooper have put together an outstanding guidebook for managers to follow in order to reap the most significant benefits from activity based costing and other cost management techniques. The great merit of this book is that it does not preach to the reader the latest management fad, but rather goes through a thorough analysis of budgeting processes, highlighting benefits and drawbacks of each. They do not claim ABC is the best approach, and even praise some simpler methods that are more adequate for certain companies. Instead, they point to the circumstances in which ABC can provide outstanding results to companies.
The book structured first with an analysis of the most often used systems of managerial cost accounting. It highlights the shortcomings of these, proceeding then to present certain productivity improvements that could contribute to performance. These are mostly related to the quality movements (TQM, 6 Sigma, etc), which are presented in a very understandable way. These are complements to the existing usual cost management systems. These improvements can be made even without implementing ABC systems.
Then the authors proceed to describe activity based costing and its benefits in terms of choosing customers, suppliers, and product breadth. They present many examples that would be very relevant to any practitioner, in industry or service. There is a specific section focusing on services, which makes the appropriate adaptations to the systems for the peculiarities of it.
Overall, an outstanding work, to help anyone involved in cost management, whether they are interested in activity based costing or more traditional standard costing methods.
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